FAQ – Access & Availability
Lucknow Speciality Pharma is an established, professionally managed pharmaceutical company launched with extensive experience in the field of drugs & pharmaceuticals with an absolute focus on product quality and customer services.
Is LSP a licensed pharmacy?
Yes, we are a licensed pharmacy offering prescription medications to our customers. Our license numbers are AAOPG3102H, 09AAOPG3102HIZY
How can I order through LSP?
You can order from us using our website www.lucknowpharma.com in or by calling us at +91 9140551027 / 9794360370 and also by reaching out to us on WhatsApp
Where is LSP Office located?
We are located at Lucknow, Uttar Pradesh, India.
Do I need a valid prescription to buy medicines?
Yes, everyone is required to upload a valid prescription at WhatsApp Number 933-655-9090 or send it to us by email at support@lucknowpharma.com to get access to unavailable medicines.
What is included in valid prescription?
A valid prescription contains the below mentioned information.
Doctors details
Patient details
Medicine details
Dosage details
Date
Can I buy a substitute medicine on my prescription?
Yes, you could buy a substitute medicine only if your prescription is mentioned with the salt names. It is common practice to substitute a brand
How do I request for imported medicines not available in India?
You can submit an imported medicine request from our website and we will assist you to procure the imported medicines through the Name Patient Program Import Services from across the world.
Is it legal to import medicines under the Name Patient Import Program?
Yes, Governments across the world have created provisions for granting special access to drugs prior to approval for patients who have exhausted all alternative treatment options and do not match the eligibility for clinical trial. These medications are not yet approved in the respective countries due to which it requires to be imported under special provisions. Please contact us for more information.
I can’t find the medicines/products I am looking for on LSP?
In case you can’t find a product that you are looking for, Please send an email to our qualified pharmacist at support@lucknowpharma.com or WhatsApp us at +91 9140551027 / 9794360370 with the complete details including the prescription and we will get back to you at the earliest with product availability and other details.
Contact Patient Support
If you have any questions or need any help, contact our Patient Support Team. We will get in touch with you within 24 hours from Monday to Friday between 9:00 AM and 7:00 PM IST.
Landline :
05226180025
Mobile :
+91 93365 59090
WhatsApp:
+91-9760014849
Email:
info@lucknowpharma.com
We Offer Discount
We offer discounts to clients who purchase specified volumes of generic drugs.
Get Second Opinion
Getting a second opinion will help you feel more empowered and confident in your treatment decisions. It is important that you receive cancer treatment you understand and are comfortable with, and a second or even a third medical opinion can help you do that.